I found Chrystal on Craigslist, so I was a little nervous about what I was getting into. I shouldn't have been! Not only was she super personable and friendly, but she did a great job on my tempermental hair. She took the time to listen to me, answer my questions, and offer suggestions. I am completely pleased with both my haircut and my highlites. She has a great special for new customers, too, so check her out at Tangles!