My husband and I moved to the Springs 5 years ago in the area of Coal Mine Dragon on 8th street. Love the food but the service is the worst. These two brothers are very snobbish! They would never give refills on iced tea, but they would to everyone else. He would just pass us up with the pitcher in hand. Took my mom and aunt there and she noticed this too. She commented on the good chicken and he said not to eat so much of it! She is a little lady of 70 years old. We used to go there and tried to ignore him but after the rude remark to mom. he just lost 4 customers. I work at a large company in the Springs, and word of mouth is a walking billboard. No referrals from us!
Will not go back.
I have been spending my hard earned money in this place for about six years. I have never been treated so poorly because I had a complaint. They charged me dinner prices @ lunch and when I brought this to their attention I was treated like dirt. Instead of comping me only $8, they basically hung up on me and told me "too bad". As a business owner I find this behavior unacceptable. They have now lost a faithful customer over $8. Just want people to know their business ethic or lack thereof.