Bridal Elegance

So thankful Terry & Staff on our wedding planning team!. My daughter is off to "happily ever after" and I wanted to share my experience with others.   I am so glad that we chose Terry with Bridal Elegance.  It was a huge relief off my shoulders to have her on our wedding team.  From the wedding gown, veil, bridesmaids, tuxedos and table linens and chair covers.  I especially appreciated how she was able to give us referrals to other wedding professional for services that she didn't personally handle.   She was able to handle so many things for us and it was awesome to deal with just one store for so many wedding details.  Everything turned out great and I will definitely have her at my side with my younger daughter's wedding next year.   Thanks Terry and everyone at Bridal Elegance!…

Best Bridal store in Colorado Springs. My daughter was recently married and we used your store for most everything. We were overwhelmed with the quality of service and the kindness and patience of you staff. They are to be commended. You have a wonderful staff and I have already recommended you twice.

Sincerely,

Beth…

Friendly Staff!. It's wonderful to go to a store where you are treated like a guest. Great customer service is rare these days, and when I recieve it I always want people to know. A great boutique with beautiful wedding gowns and frendly sales people!…

The. Worst.. So. Went in to look for gowns with my mother, to-be mother in-law, and sister. I gave the woman a list of the closest gowns I found in their book to what I was looking for. I then stated "Simple and sleek, often made of silk charmeuse, gown with a short train. I am having a summer wedding and don't want to weigh 300 pounds." Now I personally have no problem with the big ballgown look. I actually found one that I loved. That they did not carry. They attempted to have me order it because I liked the picture. This was BEFORE I had tried anything on. I said no, I would like to try on some elegant, sleek gowns. Let me look around. So my saleslady heads to the back to check out which ones I had highlighted whilst my cohorts and I began investigating the inventory. I had said that my absolute high point was 1100. She sent me to the $1000+ section, full of lace and beading and long long trains. Not what I was looking for. She pulls 5 dresses that I told her specifically I disliked. Had me try them anyways to check the cuts. One lace dress felt as if it weighed about 150lbs. I am 5'4" tall. I was dying. The lace and beading on the dress was cutting the undersides of my arms, a fact which I stated 3 times before I was led back towards the dressing room. ON the way back, she stops to have the owner of the store see if they can alter it so the lace won't bother me. This dress was entirely beaded. Their solution was lets remove the beads near where your arm would touch the side. My solution was I don't like this dress let me out NOW. I inform her, I have found nothing of interest to me, apparently you don't carry what I'm looking for, I wish you had told me when I gave you my list. She sighs, and leads me over to the styles I was actually interested in. That were all under $600. Much more affordable and I may have tried some on, however, was not informed these existed in the store until I had been there almost 2 hours. My cohorts and I found this atrocious dress. You know the one. Had a bedskirt on the bottom and doilies on the chest. Awful. She hears us mocking it and asks what we don't like about it and we tell her. Everything. The exact opposite of decadence. I own nicer comforters. So a few minutes later she says "Before you go, I have one last dress for you to try." I say, sure, whatever, lets go. I am disgruntled and frustrated at this point. She puts the dress we hated on me. And says "NOW YOU don't say a word. You are going out there to look at this dress." I just bit my tongue, fuming. So my entire family asks, "Why are you in THAT?" I said, "Ask her" She berates us for not liking it. I change into my streetclothes. On our way out, she stops me and my mother and says, "You know the people you brought are pretty nice and all, but you should come back alone next time." My mother was like "Um. Excuse me?" So she tells my mom its probably okay if she comes back, but no one else because I apparently have a weak personality and am easily overwhelmed. I am a female electrician. I have 300 male biker coworkers. Does that seem like a weak personality to you?…