Bought $40 in gift cards for them 2
years back when they had the powers location (which closed shortly after due to tax fraud). I went to the downtown location to use my gift cards and they tell me they are not the same restaurant. The back of the card clearly states the downtown address for use. Then they tell me it's because they devalued the cards due to not using them. I feel completely ripped off. I really don't feel like supporting a company who won't take care of invonvenienced customers. Don't buy gift cards!!!
Not a fan! For a restaurant downtown that knows people need quick service, they sure take their sweet time. My overpriced to-go order took an abnormally long amount of time, and then it was overcooked. They gave me plain fries instead of the seasoned fries that the menu said were included. The worst part...The staff couldn't even be bothered to smile. I will not be going back here and I do not recommend anyone else waste their time or money on this lousy excuse for a restaurant.
The worst restaurant in Colorado Springs.
The owner / manager was a Bitch, very rude. So why should the Cust. service be any better, it wasnt. The service was worse then the food. This dining experience was nothing like the east coast. If you like horrible food & crappy service, go here.
EAST COAST HORRIBLE.
The Service, Food, & Management are horrible. This restaurant is not worth the time or travel. The service is slow and rude. The food is terrible. When i let the manager / owner know, she was very rude! WOULD NOT RECOMMEND.
Not a good first experience.
While the food was very tasty and plentiful, our server was not at all attentive. There was no condiments placed on the table, cream and sugar had to be asked for 2 times, coffee refills went passed me twice before my friend finally had to call the host over, we had asked for a second fork several times, It was finally brought out but no napkins. I will go back for the excellent food and hope next time the waitress has had more training in customer service.
East Coast brings it to Colorado!.
Well,Sunday is my day.I get to go wherever I choose.I always choose East Coast Deli.The food is always good.Its super affordable because they place coupons in weekly flyer magazines.The wait staff are always nice and the food comes out hot and it is good.I love the French Toast w/Fresh in season berries,or the scrambles.Im kind of a health nut so I can be picky.They give me everything I want always and the coffee is great.My husband is a sandwich guy so hes has a large variety.We come here almost every weekend,We will try dinner soon!
Great food, good service.
I've been eating here for several years. I highly recommend their egg salad sammys & the potato salad. Just got some take-out and it seriously hit the spot! The service was prompt & courteous, and the food was really good. Their sandwiches are HUGE - I recommend getting a half-sandwich, it's the size of a regular sammy anywhere else. Good spot for a cost-effective & satisfying lunch.
AWFUL CUSTOMER SERVICE.
One star doesn't do it justice. What ever happened to a smile and thank you. I came in, ordered a breakfast sandwich to go, my change was just tossed into my hand and my sandwich just given to me without a thank you, a smile or any type of pleasantry. East Coast Deli spends a lot on advertising, maybe they should spend more TIME evaluating their staff and then may be more customers would come back.