Sorry, but this was a very (very) disappointing experience. The facial ($200), was all fluff absolutely no stuff. Lots of smearing around serums?, the light therapy didn't seem to work, the music (box player) didn't work, the equipment seemed troublesome, and the competence was dubious. The lady was nice, but not very experienced. Their web says a luxurious setting: It's an office building with low end office appeal. It's also cramped with several employees hanging all over the front desk, and small reception area. I cannot emphasis enough what a misnomer the term day spa or salon this place is. Wow.
Although they are on the expensive side, I find the staff to be exceptional. I have had massages from both Omar and Mindy and both are amazing! They really focus on any problem areas you have and I've always
I have also had waxing and a facial there which are both on par with any other spa I've been too. Sheryl is great and takes her waxing very seriously!
I actually know the owners personally and I know they provide extensive training for their staff and put a VERY high value on continuing education. They really care about their customers experience. Alexandra is a great results oriented skin care line and is exclusive to the Russian Day Spa and a few others throughout the country. If you have a complaint, you should definately contact Zhenya or Christopher directly and I know they will make it right. They don't necessarily know what to fix, unless you give them feedback on what is "broken". And every staff member has a first day and will be a little fumblely while getting acclimated and trained. Everyone deserves feedback and a second chance. Support your local owned businesses!
Oh, and their current contact info is:
3604 Hartsel Dr, Suite A
Colorado Springs, CO 80920
Overpriced and generic. All that glitters is not gold-very good marketing and creative names for the facials --but the facials are very mediocre-the products very ineffective. This place is over priced and the north enders are buying it i suggest people that you do your research
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