3641 Star Ranch Road, Colorado Springs, CO | Directions 8090638.775650 -104.816985
Tue - Sat 8 am to 5 pm
We took our Shetlie in for a trim and the spa package that we purchased via groupon. He was there for 4 hours and when we showed up to get him he still wasn't finished and they were using clippers on him and shaving him down to nothing. When we told them groomer to stop cutting and expressed our concern she tried to tell us that we told her that we told her to cut half off which we never did and then started crying. We were clearly upset and rightfully so only to have the owner tell us that she "wasn't going to have anymore anger in her shop than what there all ready was" This place is a joke and the owner not only needs a lesson in real grooming but also in customer service. When someone is upset you don't tell them you will not tolerate them being upset. BAD experience!!! Another groomer in the shop knew that we were upset before we even said anything and handed me a coupon and said "here's a coupon for next time if you ever come back." REALLY??? Overall a horrible experience and we will never come back or recommend this place to anyone we know.
I have sent my dog to this business for training purpose. After that, my dog learned how to sit, shake hand, et. They are very nice and patient for your pet. They never hit the dog, and try to use
BEST STAFF AROUND! I have 3 dogs, and have been bringing them to The Pet Pawlor for about a monts and would never go anywhere else.
Love this groomer!! My dog looks great and smells really clean. Owner and groomers were very friendly with me and my dog. I`m telling all my friends to go to The Pet Pawlor!
your pup will too – yep--Jasmine pup loves this place. Stacey and all the staff at the Pet Pawlor are, for sure, dog people. What a great place.
The Pet Pawlor are extremely reliable and professional. We couldn't trust our dog with anyone else!
The Pet Pawlor provide an important service to our family; assisting with the health and well-being of our much loved dog, while always being both professional and extremely pleasant to work with.
In The Pet Pawlor my dog is feeling good and it is not afraid of the staff. I want to thank them for being so patient and kind with my dog.
The Pet Pawlor – This is the place where I know that my dog will feel comfortable and will receive only the best services it deserved. Thank you for the special care for my Tom.
BEST IN TOWN!! – I have a miniature schnauzer that is not the biggest fan of being groomed. She will not even enter other grooming facilities willingly. Here, she walks right in, and both she and I are greeted immediately by friendly, cheerful, caring employees. I have highly recommended this shop to many and will continue to do so. They are a clean, uniformed, super nice group of women! Highly recommended for all your pets!
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